The AI-powered CX platform built for the enterprise
Unlock the potential of AI Agents while empowering human agents to redefine customer and employee experiences.
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The AI-powered contact center solution
Delivering connected experiences with AI and human intelligence.
AI Agents
Build intelligent Voice AI agents that do more than talk — they take action. Easily design, test, and deploy dynamic agents with seamless integrations, configurable controls, and LLM flexibility to streamline operations, cut costs, and deliver faster, smarter service.
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Cloud Contact Center
Orchestrate smarter experiences with a modern cloud contact center platform designed to seamlessly integrate with leading CRMs. Bring together real-time transcriptions, intelligent IVR flows, advanced CTI, and an intuitive administrative console to drive efficiency, personalize interactions, and improve service outcomes across every interaction.
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AI-powered Reporting & Analytics
Gain real-time visibility into contact center performance with real-time dashboards, automated alerts, AI-powered speech analytics, and Auto QA to empower teams to make faster, smarter decisions with data-driven insights that surface inefficiencies, optimize staffing, and elevate customer and employee experiences.
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SMS
Effortlessly weave SMS into your daily workflows and customer engagements. Enable agents to send personalized messages, trigger automated alerts, or collect feedback through surveys—all from within your existing systems to improve response rates and streamline outreaches, while gaining a unified view of every interaction to drive more effective, connected communications.
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Innovative Cloud Platform
A flexible, secure, and AI-ready platform—built for the enterprise and powered by the cloud. Hosted on AWS and globally available, our solution delivers the scalability, resilience, and intelligence today’s organizations need to transform CX and EX experiences with confidence.
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Built for ServiceNow. Tailored to your Business
As a ServiceNow-certified Build and Platform Technology Partner, 3CLogic’s AI-powered Contact Center solutions are designed to perfectly complement ServiceNow’s industry-leading offerings.
Enterprise-grade data security
The security of your organization and your data is always a top priority. SOC2, ISO 27001, ISO 27701, and HIPAA certified, 3CLogic submits to regular third party audits and enforces strict security protocols to ensure the privacy of both your data and your customers.
Full or hybrid cloud
No matter where you are on your digital transformation journey, 3CLogic has a solution for you.
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3CLogic Total Cloud
An enterprise-grade, cloud-based contact center built on AWS, designed to address complex business environments. Learn more
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3CLogic Hybrid Cloud
Enjoy the immediate features, benefits, and flexibility of a cloud Contact Center platform while leveraging your existing on-premise investment. Learn more
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3CLogic Connect
Keep your on-premise IVR flows while taking the first step towards efficiency and productivity with our CTI connector. Learn more
3CLogic is integrated with the platforms you already use
Simplify the way you work and engage with a native contact center solution, designed to complement your existing CRM or service management system.
Stay in the know
Everything you need to know about the latest CX/EX news for you, your employees, and your business.
