Transformative
Experiences for
Reimagining customer engagement
so that you don’t have to.
![3CLogic - AI-Powered Contact Center Solutions Designed for the Enterprise](https://www.3clogic.com/hubfs/raw_assets/public/3c-wt-24/assets/img/900x900/img23.jpg)
AI-Powered Contact Center Solutions Designed for the Enterprise
Purpose-built to drive operational efficiency without the heavy lifting.
Innovative CX and EX
Create personalized experiences for everyone — effortlessly.
Self-Service and Automation
Lower operational costs by solving repetitive requests — intelligently.
Rich Analytical Insights
Understand the big picture and take action — in real-time.
Flexible, secure, and innovative. All in one platform.
![3CLogic - AI-Powered Contact Center Solutions Designed for the Enterprise](https://www.3clogic.com/hubfs/Screenshot%202024-01-12%20at%2010.28.56%20AM.png)
![3CLogic - AI-Powered Contact Center Solutions Designed for the Enterprise](https://www.3clogic.com/hubfs/Screenshot%202024-01-12%20at%2010.56.38%20AM.png)
Trusted by the world’s leading brands
![3Clogic Cleints](https://www.3clogic.com/hubfs/3clogic-Trusted-by-the-world%E2%80%99s-leading-brands.png)
Out-of-the-box capabilities
Reliable, secure, and powerful. Configured to your needs.
Agent Optimization (CTI)
Seamlessly manage voice and SMS interactions in your CRM.
AI and Automation
Streamline workflows, advance your analytics, supercharge the self-service center, and deliver intelligent coaching.
Conversational AI
Reduce labor costs with human-like, personalized interactions and automated task management for repeatable inquiries.
SMS Engagement
Drive effective customer interactions with easy alerts & notifications, and one-click outreaches.
Intelligent Interactions (IVR)
Gain full control over the customer journey with automated insights and intelligent routing options.
Reporting and Dashboards
Leverage comprehensive data sets for deep insights and strategic decision-making.
Speech Analytics and Coaching
Automatically translate every customer conversation into actionable insights.
Secure Payment Processing
Provide seamless and secure payment experiences through voice and digital channels.
Click to Call
Improve connection rates, agent talk-time, and general agent efficiency with outbound call capabilities.
Integrated with the platforms you already use
Simplify the way you work and engage with a native contact center solution, designed to complement your existing CRM or service management system.
![3CLogic & SAP Integration](https://www.3clogic.com/hubfs/SAP_2011_logo.png)
![3CLogic & Salesforce Integration](https://www.3clogic.com/hubfs/Salesforce.com_logo.svg.png)
Don’t just take our word for it
Meet increasing call volumes
“ How the State of Delaware reduced inbound call handle time by 83% and saved over 650 hours in manual agent tasks in their first six months after implementing 3CLogic’s contact center technology. ”
Reduce cost and complexity
“ Solugenix reduced their vendor escalation response time by 78% and redirected 20% of their password reset requests through SMS, giving their agents time to focus on customers with more complex inquiries. ”
Efficiently boost ROI
“ After implementing 3CLogic’s contact center solution, Wellstar Health started saving 250 staffing hours per month, resulting in cost savings equivalent to 18 FTE. ”
Full or hybrid cloud
No matter where you are on your digital transformation journey, 3CLogic has a solution for you.
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1
3C Total Cloud
An enterprise-grade, cloud-based contact center built on AWS, designed to address complex business environments. Learn more
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2
3C Hybrid Cloud
Enjoy the immediate features, benefits, and flexibility of a cloud Contact Center platform while leveraging your existing on-premise investment. Learn more
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2
3C Connector
Keep your on-premise IVR flows while taking the first step towards efficiency and productivity with our CTI connector. Learn more
Enterprise-grade data security
The security of your organization and your data is always a top priority. SOC2, ISO 27001 and HIPAA certified, 3CLogic submits to regular third party audits and enforces strict security protocols to ensure the privacy of both your data and your customers.
![3CLogic - Contact Center Solution Security Badges](https://www.3clogic.com/hubfs/3clogic-security-badges-1.png)
Stay in the know
Everything you need to know about the latest CX/EX news for you, your employees, and your business.
Get in touch
Experience the modern cloud contact center platform for every industry. Are you ready to find out more?